Global Operations Management

Master 2024/2025

Type: Compulsory course (Master in International Management)

Area of studies: Management

Delivered by: Department of Operations Management and Logistics

Where: Graduate School of Business

When: 1 year, 3, 4 module

Mode of studies: offline

Open to: students of one campus

Instructors: Valery Pavlov

Master’s programme: Международный менеджмент

Language: English

ECTS credits: 6

Full Syllabus Ask Question

Abstract

This course concerns the fundamental issues in information and flow management as well as the choice of the process types within supply chains end-to-end, both for manufacturing and service companies. Such an approach - global optimization as opposed to function-focused "silo" optimization - results in seamless integration of purchasing, production, and distribution across global networks, overcomes the effectiveness-efficiency tradeoff, and creates competitive advantage by improving both. Students will master process improvement by applying time-proven Lean Methodology in A3 projects to analyze the process performance, uncover the root-causes of performance issues and identify effective countermeasures. The course also examines Lean as a complete, comprehensive managerial system whose superiority rests on enabling and unleashing the intellectual capital of every employee.

Learning Objectives

This core course provides insights into the basic theories, principles, concepts, and techniques used to design, analyze, and improve the operational capabilities of an organization in the global supply chains network.

Expected Learning Outcomes

Describe and practice such quality tools as Pareto charts,Cause and Effect Diagrams, Flow Charts and Process Mapping, Checksheets, Scatter Diagrams. Histograms
Design strategies to improve competitive advantage through operations
Students might apply key concepts of GOM to detail an operations strategy
Students might calculate the needed capacity to meet demand
Students might conduct basic process mapping analysis and elaborate on the limitations of the chosen method
Students might explain modern trends in Global operations management
Students might select and use problem-solving tools and methods
Students might select and use the basic tools of lean thinking to improve the productivity of production and service operations

Course Contents

Operations and processes
Flow and Capacity management
Operations Strategies and Production Systems
Lean Management
Quality Management
Organizational Structure and Operations
Process Improvement
Industry 4.0 and new technologies in GOM
Future of GOM
Supply Chain Management (SCM)

Assessment Elements

Tests at seminars and lectures
Tests are taken at each seminar and at a number of lectures in the format of oral surveys or in the format of a small test.
Case study
At a number of seminars students solve cases in teams. The grade is based on the results of the work and defense of the team solution of the case at the seminar. The final score is added up as the sum of points earned by the student, divided by the number of cases solved at the seminar.
Exam (Case or Test)
During exam students are solving a case. Case questions are formulated on the basis of lecture material and seminars.
Team project
Operational improvements A3 team project. The topic of the project should be agreed with the professor. An organization/process is chosen that is easily accessible to students for study. The presentation is prepared in groups in agreement with the professor

Interim Assessment

2024/2025 4th module
0.05 * Case study + 0.1 * Case study + 0.35 * Exam (Case or Test) + 0.35 * Team project + 0.05 * Tests at seminars and lectures + 0.1 * Tests at seminars and lectures

Bibliography

Recommended Core Bibliography

9781351110297 - Michel Baudin - Introduction to Manufacturing - 2023 - Routledge - https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2677643 - nlebk - 2677643
Aćimović, S., & Stajić, N. (2019). Digital Supply Chain: Leading Technologies and Their Impact on Industry 4.0. Proceedings of International Scientific Conference Business Logistics in Modern Management, 75–90. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=139446790
Design for Six Sigma for green belts and champions : applications for service operations- foundations, tools, DMADV, cases, and certification, Gitlow, H. S., 2006
Introduction to manufacturing : an industrial engineering and management perspective, Baudin, M., 2023
ISO 9000 quality systems handbook : using the standards as a framework for business improvement, Hoyle, D., 2010
Operations and supply management, Jacobs, F.R., 2009
Pickard, M., Grecu, I., & Grecu, G. (2019). Sustainable Smart Manufacturing in Industry 4.0: Real-Time Resource Planning, Process Monitoring, and Production Control. Economics, Management & Financial Markets, 14(3), 30–36. https://doi.org/10.22381/EMFM14320194
Quality management : creating and sustaining organizational effectiveness, Summers, D. C. S., 2005
The synchronized production system : going beyond just-in-time through kaizen, Takeda, H., 2006
Ustundag, A., & Cevikcan, E. (2018). Industry 4.0: Managing The Digital Transformation. Cham: Springer. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1595475

Recommended Additional Bibliography

FUKUZAWA, M. (2019). Factory Strategy: Research on the Role of Plants in Operations Management. Annals of Business Administrative Science, 18(5), 149–170. https://doi.org/10.7880/abas.0190731a
Hockley, L. R. (2010). Global Operations Management. New York: Nova Science Publishers, Inc. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=387471

Authors

Baev Grigorii Olegovich
Pavlov Valerii Petrovich

Course Syllabus