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Course Syllabus

Master 2025/2026

Emotional Intelligence

Type: Compulsory course (Master in International Management)
Delivered by: Department of Organisational Behaviour and Human Resource Management
When: 1 year, 1 module
Open to: students of one campus
Instructors: Подовжняя Галина Геннадьевна
Language: English
Contact hours: 24

Course Syllabus

Full SyllabusAsk Question

Abstract

The discipline of "Emotional Intelligence" is predominantly practice-oriented and aims to develop emotional intelligence and its role in the process of professional development and the establishment of constructive business communications. During the study of this discipline, all components of emotional intelligence related to "intrapersonal aspects" (self-esteem, self-analysis, self-control) as well as external aspects (adequate social analysis and management of interpersonal relationships) will be addressed in one way or another through individual and group interactions. Special attention will be given to the importance of developing cultural intelligence (as a part of emotional intelligence), which is undoubtedly essential for modern managers to communicate effectively
Learning Objectives

Learning Objectives

  • To acquaint students with the key concepts and theoretical approaches to EI, including its core models, emotional regulation frameworks, and its application in leadership, communication, and organizational settings; to transfer practical skills for recognizing, managing, and utilizing emotional states, fostering empathic communication, preventing emotional burnout, and enhancing emotional intelligence at both individual and organizational levels.
Expected Learning Outcomes

Expected Learning Outcomes

  • 1. Identify and define the principal theoretical models and key constructs of EI (Mayer-Salovey-Caruso, Goleman, Bar-On).
  • 2. Explain the relevance of EI in professional communication, leadership practices, and stress management.
  • 3. Apply appropriate techniques for emotional regulation, empathic listening, providing feedback and interpersonal conflict resolution in various practical contexts.
  • 4. Analyze emotional patterns and challenges in individual and organizational environments, including the identification of risk factors for emotional burnout.
  • 5. Develop and critically evaluate strategies for enhancing emotional intelligence at both the individual and organizational levels, integrating theoretical insights with applied methodologies.
Course Contents

Course Contents

  • Core Models of Emotional Intelligence
  • The Role of Emotional Intelligence in Business and Modern Leadership
  • Emotional State Management
  • Stress and Stress Management
  • Emotional Burnout at Individual and Organizational Levels
  • Developing Emotional Intelligence at Individual and Organizational Levels
Assessment Elements

Assessment Elements

  • non-blocking Seminar Individual and Group Activities
    Students are expected to complete all required readings, demonstrate attentiveness in class and participate actively in course activities and discussion.Individual or team case studies and valuable questions, comments and/or answers, awarded by the lecturer when they are valid and valuable for the whole group and brought students further in their understanding and case studies solution.
  • non-blocking Group Presentation
    Students are divided into groups and choose a topic for their project work from a provided list. The result, in the form of a presentation, is defended by the group during the final seminar. The presentation must consist of 12-14 slides, and the total defense time, including the Q&A session, is 20 minutes. All group members receive the same grade. Presentations must be submitted to the lecturer 24 hours before the defense day.
  • blocking Exam
    Contains 35-40 closed multiple choice questions, 2 open questions and 2 mini-cases in which the student is supposed to write the answer.
  • non-blocking Test at the end of the lecture
    Contains 3 closed multiple choice questions.
Interim Assessment

Interim Assessment

  • 2025/2026 1st module
    0.5 * Exam + 0.2 * Group Presentation + 0.15 * Seminar Individual and Group Activities + 0.15 * Test at the end of the lecture
Bibliography

Bibliography

Recommended Core Bibliography

  • Developing emotional and social intelligence : exercises for leaders, individuals, and teams, Hughes, M., 2011
  • Emotional intelligence, Bradberry, T., 2009
  • Goleman, D. (2019). The Emotionally Intelligent Leader. Boston, Massachusetts: Harvard Business Review Press. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=2000691

Recommended Additional Bibliography

  • 1184 - Alpina - Emotional Fitness at Work: 6 Strategic Steps to Success Using the Power of Emotion - B.Goldsmith - Career Press - 9781601637741 - https://hse.alpinadigital.ru/book/1184
  • Bowen, P. W. (2019). Emotional Intelligence : Does It Really Matter?: a Guide to Coping with Stressful Experiences. Wilmington, Delaware, United States: Vernon Press. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=2206940
  • Higgs, M., & Dulewicz, V. (2016). Leading with Emotional Intelligence : Effective Change Implementation in Today’s Complex Context. Switzerland: Palgrave Macmillan. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1338472

Authors

  • Podovzhniaia Galina Gennadevna
  • KLYGINA IRINA YUREVNA