Bachelor 2025/2026

Global Operations

Type: Compulsory course (International Business)

Delivered by: Department of Operations Management and Logistics

Where: HSE Graduate School of Business

When: 4 year, 3 module

Open to: students of one campus

Language: English

ECTS credits: 3

Contact hours: 30

Course Syllabus

Abstract

Global Operations is a dynamic course designed to equip students with a comprehensive understanding of the intricacies involved in managing operations across different geographical markets. This course covers the principles and practices necessary for optimizing supply chains, production processes, and logistics on a global scale. The students will critically analyze the challenges and opportunities presented by global markets, including the impact of technology, sustainability, and risk management on operational efficiency. Through a combination of lectures, case studies, group discussions, and hands-on projects, students will engage with real-world scenarios, allowing them to apply theoretical concepts to practical situations. The course will also feature insights from industry professionals, providing students with valuable perspectives on emerging trends and best practices in global operations.

Learning Objectives

• To develop students’ ability to design and justify solutions for the configuration, planning, digital enablement, and sustainability of companies’ global operations in the context of international business.

Expected Learning Outcomes

• Explain the role of global operations in foreign economic activity and how operating models support foreign economic strategy.
• Design and justify global customs architectures, including interaction with customs brokers/AEO, customs procedures, and function allocation between HQ and local units.
• Evaluate and select Incoterms, assessing their impact on supply chain structure, responsibilities, and risk allocation for different operating models.
• Identify key operational risks in foreign economic activity and propose ways to reconfigure global operations and supply networks under new regulatory constraints.
• Choose and apply methods of evaluating of 3rd party logistics and other logistics partners on global operations.
• Develop customs compliance and KPI systems for global operations that incorporate customs payments
• Develop and evaluate ESG-related requirements.

Course Contents

• Role of global operations in foreign economic activity.
• Global customs architecture
• Incoterms 2020
• Operational risks in foreign economic activity.
• Third party logistics in global operations.
• Customc compliance.
• ESG and sustainable regulation in foreign economic operations.

Assessment Elements

• Attendance
  Фиксация посещаемости на каждом занятии. Фиксация может проходить в любой момент во время занятия. Для фиксации посещения может потребоваться пластиковая карточка-пропуск студента. Attendance: 95–100% – 8 points; 85–94% – 7 points; 75–84% – 6 points; 65–74% – 5 points; 60–64% – 4 points; 50–59% – 3 points; 40–49% – 2 points; 39% and below – 1 point.
• Seminars activity
  Logic of reasoning, correctness of assignments, coherence, quality of analysis
• Test
  Оценивается в формате «все или ничего», т.е. одна ошибка приводит к обнулению результата тестового задания. Перевод процента правильных ответов в 10‑балльную шкалу осуществляется следующим образом: 0% — 0; 1–15% — 1; 16–29% — 2; 30–49% — 3; 50–58% — 4; 59–66% — 5; 67–75% — 6; 76–84% — 7; 85–92% — 8; 93–99% — 9; 100% — 10. Пересдача возможна.
• Case study solution
  Решение кейсов в мини-группах. Участие в кейс-дискуссиях. Мини-задания в группах. Групповой мини-проект по разработке модели глобальных операций для выбранной компании. Оценка выставляется всей группе. При отсутствии студента на семинаре ему выставляется оценка 0. Пересдача невозможна.
• Written assignment
  Индивидуальное письменное задание (аналитическая записка или эссе по одному из тематических блоков). Пересдача невозможна.
• Exam

Interim Assessment

• 2025/2026 3rd module
  Attendance *0.1 + Seminars activity * 0.1 + Tests * 0.2 + Case solution * 0.1 + Written assignment * 0.15 + Exam * 0.35

Bibliography

Recommended Core Bibliography

• Fundamentals of global operations management, Loader, D., 2006
• Global supply chain and operations management : a decision-oriented introduction to the creation of value, Ivanov, D., 2021

Recommended Additional Bibliography

• Pourakbar, M., & Zuidwijk, R. A. (2018). The role of customs in securing containerized global supply chains. European Journal of Operational Research, (1), 331. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsrep&AN=edsrep.a.eee.ejores.v271y2018i1p331.340
• Арестова, Е. Н., The activities of the customs authorities of the Russian Federation as inquiry bodies : монография / Е. Н. Арестова. — Рига : SCIENTIFIC WORLD, 2020. — 121 с. — ISBN 978-9934-8941-2-1. — URL: https://book.ru/book/939020 (дата обращения: 04.07.2025). — Текст : электронный.
• Внешняя торговля России: инструменты государственного регулирования : учеб. пособие, Джабиев, А. П., 2005
• Кадыркулов М.А., Мозер С.В. - Improvement of instruments of customs administration: international and legal aspect (The Revised Kyoto Convention Management Committee) - 978-5-9590-1024-9 - Российская таможенная академия - 2018 - https://znanium.ru/catalog/product/1844593 - 1844593 - ZNANIUM
• Мозер С.В. - Digital Customs. WCO Experience - 978-5-9590-1070-6 - Российская таможенная академия - 2019 - https://znanium.ru/catalog/product/1844607 - 1844607 - ZNANIUM
• Юрковская, Е. А. Customs Vocabulary (Таможенная лексика английского языка) : учебное пособие / Е. А. Юрковская. — Иркутск : ИрГУПС, 2020. — 124 с. — Текст : электронный // Лань : электронно-библиотечная система. — URL: https://e.lanbook.com/book/157866 (дата обращения: 00.00.0000). — Режим доступа: для авториз. пользователей.

Authors

• Zolotukhina Irina Viktorovna
• Крупенко Анна Анатольевна