HSE Publishing House

The manual provides a comprehensive overview of key theories and practices in organization development focusing on two essential tools for enhancing organizational effectiveness — business training and facilitation technologies. Also it discusses in which cases business training is a tool for organization development. The book offers a detailed methodology for developing and conducting corporate training, covering such aspects as diagnosing an organization’s training needs, creating a program concept, design of learning methods and the necessary trainer’s skills. Additionally, the manual outlines fundamental principles for designing and facilitating sessions within the framework of dialogic organization development. It highlights key competencies required for organizational interventions, including strategic process design, event planning and dialogue facilitation. A dedicated chapter illustrates the practical application of these concepts through a specific training program. The theoretical approaches presented in this book have been successfully applied in various business organizations.
Therefore, this manual serves as a valuable resource for students of psychology, sociology, management, and related humanities disciplines.