2024/2025
Принятие управленческих решений
Язык:
английский
Кредиты:
5
Course Syllabus
Abstract
Decision-making processes related to different business functions and different levels of management reveal common patterns. Knowledge of these patterns, the ability to structure the process of developing and making decisions in the most rational way, the skills of individual and group decision-making are extremely important for a manager. Therefore, along with other academic disciplines, training programs for managers and researchers of management problems include a special course on managerial decision-making. The course is instrumental and methodological in nature. This means that it examines methods, tools (mathematical, informational), procedures, individual and group technologies for making management decisions. Unlike other management disciplines, which answer the question of what management decision should be made in a given situation in marketing, personnel management, finance, etc., the course answers the question of how to organize development and decision-making in a given situation. The relevance of the course as an interdisciplinary one is ensured by the use of the results of modern research in the field of psychology, behavioral economics, organizational behavior and artificial intelligence aimed at solving current problems of business practice. The tasks and problem situations discussed in the course are aimed at developing students’ skills in making ethical, socially responsible decisions that contribute to the sustainable development of society. The course uses numerous domestic and foreign sources, including academic publications. It is envisaged that students will complete individual and group assignments, based on Russian and foreign business practices. Assessment in the course comprises attendance, individual homework assignments, a group project, and a written examination.
Learning Objectives
- The purpose of the discipline is to develop students’ competencies necessary for analyzing, developing and improving procedures and processes for making management decisions in organizations.
Expected Learning Outcomes
- Diagnoses decision-making processes in the organization and develops recommendations for the improvement thereof
- Applies methods of decisions’ analysis and optimization under conditions of multi-criteria and risk
- Uses the principles and methods of evidence-based management
- Has the skills to prepare and make decisions in a team
Course Contents
- Decision-Making Process Models
- Biases and Noise in Decision-Making Processes
- Multi-criteria Decision-Making
- Evidence-Based Management
- Decision-Making under Risk and Uncertainty
- Group Problem Solving and Decision-Making
- Individual Decision-Making Style
- Graphical Methods of Decision-Making
- Artificial Intelligence and Business Decision-Making
Assessment Elements
- Assignment #1Students have to choose a managerial decision-making process, which occurs on a regular basis in an organization familiar to them, and to analyze it using the H.Mintzberg's three-fold model "Thinknig first", "Seeing first", and "Doing first". The process should be identified as a certain superposition of the three models, or the subset thereof. Based on the results of this analysis students develop recommendations on how the efficiency of the process could be increased. These recommendations may include either the change of the nature of the process in question (ex. moving from trial and error mode of "Doing first" towards routinized procedure of "Thinknig first", or developing and strengthening the existing nature of the process via implementing steps and policies, discussed in the course.
- Assignment #2Individual assignment on the topic “Decision-making under Risk and Uncertainty”. Analyze an organization you are familiar with, that deals with substantial risks in its regular business: select one of those risks and apply the 6 generic risk management strategies to it: i.e. propose specific measures to manage this risk. Summarize your findings in a table that covers: 1) Generic risk management strategy, 2) detailed description of how it could be applied to this specific risk in this particular organization (or why it cannot be applied)
- ExamExam consists of three parts. The first part is a mini-case to be analyzed using decision making models, discussed in the course. The second part requires reflection on the theoretical question, providing explanations, interpretations and examples. The third part is a computational problem in the field of MCDM, voting and decision making under risk and uncertainty.
- Assignment #3Group project on the topic “Evidence based management”. Form a team of 4-5 people. Each team will be given a real problem to solve from a real client – an external organization that acts as a partner for this assignment. You would need to propose solutions for this problem by using evidence-based management tools and concepts, and present your work to your client.
Interim Assessment
- 2024/2025 4th module0.2 * Assignment #1 + 0.2 * Assignment #2 + 0.2 * Assignment #3 + 0.4 * Exam
Bibliography
Recommended Additional Bibliography
- Barends, E., & Rousseau, D. M. (2018). Evidence-Based Management : How to Use Evidence to Make Better Organizational Decisions (Vol. First edition). New York: Kogan Page. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1881467
- Thaler, R. H., & Sunstein, C. R. (2009). Nudge : Improving Decisions About Health, Wealth, and Happiness (Vol. Rev. and expanded ed). New York: Penguin Books. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1116782
- Zopounidis, C., & Doumpos, M. (2017). Multiple Criteria Decision Making : Applications in Management and Engineering. Cham: Springer. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsebk&AN=1231843