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Магистратура 2026/2027

Деловые культуры мира

Статус: Курс обязательный (Международный бизнес)
Когда читается: 1-й курс, 1, 2 модуль
Охват аудитории: для своего кампуса
Язык: английский
Кредиты: 3
Контактные часы: 32

Course Syllabus

Abstract

The course examines the business cultures of different parts of the world and their influence on business behavior and strategies in international business. Having completed this course, the participants will understand the nuances of working with vis-s-vis from any cultural background. After that, the specificity of marketing and customer service will be discussed. Finally, they will delve into details of working in multicultural and/or global team
Learning Objectives

Learning Objectives

  • To provide participants with a single comprehensive framework of cultural differences in the way we think
  • To understand the peculiarities of receiving and providing information across cultures
  • To create a map of key etiquette differences in different parts of the globe
  • To understand how our brain may make mistakes even if we have high CQ
  • To get the basics of the intercultural marketing in order to adapt participant’s work on attracting new customers and building a brand
  • To learn how customer does focus looks like in different cultures
  • To learn what is required of a global leader and to provide participants with instruments, which will help them, develop the necessary skillset
  • To provide the participants with the necessary instruments to select and retain the required employees
Expected Learning Outcomes

Expected Learning Outcomes

  • Differentiates national concepts of different cultures, explains the origins of national concepts
  • To understand the peculiarities of receiving and providing information across cultures
  • To understand how our brain may make mistakes even if we have high CQ
  • To learn how customer does focus looks like in different cultures
  • To learn what is required of a global leader and to provide participants with instruments, which will help them, develop the necessary skillset
  • To provide the participants with the necessary instruments to select and retain the required employees
Course Contents

Course Contents

  • Communication across cultures: multicultural and global teams
  • Cognitive biases in cross-cultural communication
  • Culture and customer focus and service around the globe
  • Leadership and motivation in different cultures
  • Recruitment and Employee development in different cultures
  • Culture in the way we think
Assessment Elements

Assessment Elements

  • non-blocking Mark for classwork
  • non-blocking Homework assignment
  • non-blocking Final assignment
Interim Assessment

Interim Assessment

  • 2026/2027 2nd module
    0.1 * Mark for classwork + 0.6 * Homework assignment + 0.3 * Final assignment
Bibliography

Bibliography

Recommended Core Bibliography

  • Cultures and organizations : software of the mind, Hofstede, G., 2010

Authors

  • Vasilev FEDOR Valerevich
  • KRATKO IRINA GENNADIEVNA
  • Kratko Irina Gennadievna
  • Shelukhina Polina Valerevna