Магистратура
2026/2027



Деловые культуры мира
Статус:
Курс обязательный (Международный бизнес)
Кто читает:
Школа инноватики и предпринимательства
Где читается:
Школа инноватики и предпринимательства
Когда читается:
1-й курс, 1, 2 модуль
Охват аудитории:
для своего кампуса
Язык:
английский
Кредиты:
3
Контактные часы:
32
Course Syllabus
Abstract
The course examines the business cultures of different parts of the world and their influence on business behavior and strategies in international business. Having completed this course, the participants will understand the nuances of working with vis-s-vis from any cultural background. After that, the specificity of marketing and customer service will be discussed. Finally, they will delve into details of working in multicultural and/or global team
Learning Objectives
- To provide participants with a single comprehensive framework of cultural differences in the way we think
- To understand the peculiarities of receiving and providing information across cultures
- To create a map of key etiquette differences in different parts of the globe
- To understand how our brain may make mistakes even if we have high CQ
- To get the basics of the intercultural marketing in order to adapt participant’s work on attracting new customers and building a brand
- To learn how customer does focus looks like in different cultures
- To learn what is required of a global leader and to provide participants with instruments, which will help them, develop the necessary skillset
- To provide the participants with the necessary instruments to select and retain the required employees
Expected Learning Outcomes
- Differentiates national concepts of different cultures, explains the origins of national concepts
- To understand the peculiarities of receiving and providing information across cultures
- To understand how our brain may make mistakes even if we have high CQ
- To learn how customer does focus looks like in different cultures
- To learn what is required of a global leader and to provide participants with instruments, which will help them, develop the necessary skillset
- To provide the participants with the necessary instruments to select and retain the required employees
Course Contents
- Communication across cultures: multicultural and global teams
- Cognitive biases in cross-cultural communication
- Culture and customer focus and service around the globe
- Leadership and motivation in different cultures
- Recruitment and Employee development in different cultures
- Culture in the way we think
Interim Assessment
- 2026/2027 2nd module0.1 * Mark for classwork + 0.6 * Homework assignment + 0.3 * Final assignment