Courses
Postgraduate course
2025/2026
Current Trends in Political Science
Type:
Compulsory course
Delivered by:
School of Politics and Governance
When:
2 year, 1 semester
Open to:
students of all HSE University campuses
Instructors:
Ilia Inshakov
Language:
English
Master
2025/2026
Customer Experience Management
Type:
Compulsory course (B2C Business Management: Technology and Innovation)
Delivered by:
Department of Marketing
When:
1 year, 3 module
Open to:
students of one campus
Language:
Russian
Contact hours:
24
Bachelor
2025/2026
Customer Experience Management
Type:
Elective course (Business Informatics)
Delivered by:
Department of Business Informatics
When:
4 year, 3 module
Open to:
students of one campus
Instructors:
Tatiana Arkhipova
Language:
Russian
Contact hours:
40
Master
2025/2026
Customer Experience Management
Type:
Elective course (Marketing)
Delivered by:
Department of Marketing
When:
1 year, 2 module
Open to:
students of all HSE University campuses
Instructors:
Elena Panteleeva
Language:
Russian
Contact hours:
24
2025/2026
Customer Experience Management
Type:
Mago-Lego
Delivered by:
Department of Marketing
When:
2 module
Open to:
students of all HSE University campuses
Instructors:
Elena Panteleeva
Language:
Russian
Contact hours:
24
Master
2025/2026
Customer Experience Management
Type:
Elective course (Marketing: Digital Technology and Marketing Communications)
Delivered by:
Department of Marketing
When:
2 year, 2 module
Open to:
students of all HSE University campuses
Instructors:
Elena Panteleeva
Language:
Russian
Contact hours:
24
Master
2025/2026
Customer Experience Management
Type:
Elective course (Marketing: Digital Technology and Marketing Communications)
Delivered by:
Department of Marketing
When:
2 year, 2 module
Open to:
students of all HSE University campuses
Instructors:
Elena Panteleeva
Language:
Russian
Contact hours:
24
Master
2025/2026
Customer Experience Management and Service Design
Type:
Compulsory course (Integrated Communications)
Delivered by:
School of Communication
When:
2 year, 1 module
Open to:
students of one campus
Language:
Russian
Contact hours:
32
2025/2026
Customer Experience Management and Service Design
Type:
Mago-Lego
Delivered by:
School of Communication
When:
1 module
Open to:
students of one campus
Language:
Russian
Contact hours:
32
2025/2026
Customer Experience Management with AI
Type:
Mago-Lego
Delivered by:
Joint Department with Yandex
When:
2 module
Open to:
students of one campus
Language:
Russian
Contact hours:
28
2025/2026
Customer Orientation as an Ideology and Sales Technology
Type:
Minor
Delivered by:
Higher School of Law and Administration
Open to:
students of all HSE University campuses
Instructors:
Rinat Khisyamov
Language:
Russian
Bachelor
2025/2026
Customer Service Management in Supply Chains
Type:
Compulsory course (Supply Chain Management and Business Analytics)
Delivered by:
Department of Operations Management and Logistics
When:
4 year, 2 module
Open to:
students of one campus
Instructors:
Nataliya Alyamovskaya
Language:
Russian
Contact hours:
30
2025/2026
Customs Clearing & Insurance for International Trade
Type:
Minor
Delivered by:
Department of Operations Management and Logistics
Open to:
students of all HSE University campuses
Instructors:
Ivan Shidlovskii
Language:
Russian
Bachelor
2025/2026
Customs Law
Type:
Elective course (Civil and Entreprenurship Law)
Delivered by:
School of Public Law
When:
5 year, 3, 4 module
Open to:
students of one campus
Language:
Russian
Contact hours:
60
Master
2025/2026
Customs Law
Type:
Compulsory course (Public Law)
Delivered by:
School of Public Law
When:
1 year, 3, 4 module
Open to:
students of one campus
Language:
Russian
Bachelor
2025/2026
Cyberpsychology
Type:
Elective course (Psychology)
Delivered by:
School of Psychology
When:
3 year, 4 module
Open to:
students of one campus
Instructors:
Lada Alexandrova
Language:
Russian
2025/2026
Cybersecurity and Crime Prevention in the Financial Sector
Type:
Mago-Lego
Delivered by:
School of Criminal Law, Legal Process and Criminalistics
When:
1 module
Open to:
students of all HSE University campuses
Instructors:
Viktor V. Pushkarev
Language:
Russian
Contact hours:
36
2025/2026
Cyber Security IoT/CPS
Type:
Mago-Lego
Delivered by:
School of Electronic Engineering
When:
3, 4 module
Open to:
students of all HSE University campuses
Language:
Russian
Contact hours:
60